Terms
These terms cover this website and Tripora's part in planning your journey. Each part you book is governed by the terms of the provider you book it with.
Who we are
Tripora Journeys is a service of Tripora.
Tripora plans, you book with providers
Tripora designs journeys with you and links you to independent providers ("providers"): hotels, transfer companies and tour providers, on established booking sites. You book and pay each part on the provider's own site, under its own terms. Your contract for each part is with that provider, not with Tripora.
Some providers pay Tripora a commission when you book through our links. It does not change the price you pay.
Tripora is a free planning service, not a travel agent or tour operator: we do not sell packages, book on your behalf or run journeys on the ground.
Tripora does not take payment from you and never asks for your card details.
Journeys and prices on this site
The journeys on this site are examples to start from. Itineraries, special touches and travel times are a guide; each provider confirms its part when you book it.
Any total we show is an estimate, added up from the providers' listed prices on the day we checked. The price that applies to you is the one each provider shows on its own site before you pay. Tripora adds nothing on top and never asks you for a deposit or a bank transfer.
Flights are not included and are booked separately.
Nothing is charged when you ask
Asking about or personalising a journey is free and commits you to nothing. You pay only the providers you choose to book, when you book them.
Changes and cancellation
Changes, cancellation and refunds of each booking are set by its provider and shown on its site before you pay. We help you with any request, but the provider's terms decide.
Travel documents and insurance
You are responsible for your passport, visa and travel insurance. We strongly suggest a policy that covers cancellation and your health while abroad.
Contact
Write to us on WhatsApp or by email. We reply between 8:00 and 18:00 Vietnam time (UTC+7), Monday to Saturday.